PPPoker Help Center
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Account Settings
Account Settings
6
How can I register an account or log in to PPPoker?
How can I link my guest account?
Why does the message “Max registrations reached” appear?
How can I link my email?
What should I do if I forgot my password?
View all 6
Clubs & Unions
Basic Information
19
How can I create a club?
What is the difference between PP Chips and Gold?
How can I find the Club ID and my User ID?
How can I obtain PPChips?
How can I approve players’ applications for membership in my Club?
View all 19
Tournament Questions
2
If the tournament exceeds the guarantee does the prize pool increase to the actual pool to correspond with number of entries?
Why are chips pre-deducted from manager account for the guarantee? How does getting refunded work once actual prize pool is known?
Data Management
Basic Information
5
How can I check and export club data?
How can I check the total number of PP Chips owned by Club members
How can I check an Agent’s credit balance?
How can I check my profit and loss?
How can I check my lifetime game data?
Shop
Basic Information
6
How can I purchase Diamonds, Gold, and VIP cards?
What is the purpose of Gold?
What is the purpose of Points?
Where can I earn Points?
What is the purpose of VIP cards?
View all 6
Website Purchases
0
Lobby & Global Tournament
Basic Information
8
Which game types are available for play in the Lobby?
What is FLASH?
What is AOF?
What tournaments can I join in Global Tournament?
Which tournament types are available in Global Tournament?
View all 8
Hand Review & Forum
Basic Information
10
Where can I check my hand history?
How many hands can I view?
How can I save my hands?
How can I share my hands?
Why are some hands missing from My Hands?
View all 10
Push Notifications
Basic Information
3
What do the push notifications include?
How can I enable notifications?
Why am I not getting notifications?
Features
Basic Information
5
How can I create a calltime table?
How can I create a VPIP table?
How can I create multiple tables with one click?
What is GPS/IP Restriction?
What is Disconnect Protection?
EV Chop
1
What is EV Chop? How does it work?
General FAQs
General FAQs
1
How long can you sit out for before the website boots you from the table?
Jackpot
Basic Information
1
What is the Jackpot feature?
Help Desk Software
by Freshdesk
