PPPoker Help Center
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Knowledge base
Account Settings
Account Settings
6
How can I register an account or log in to PPPoker?
How can I link my guest account?
Why does the message “Max registrations reached” appear?
How can I link my email?
What should I do if I forgot my password?
View all 6
Clubs & Unions
Basic Information
19
How can I create a club?
What is the difference between PP Chips and Gold?
How can I find the Club ID and my User ID?
How can I obtain PPChips?
How can I approve players’ applications for membership in my Club?
View all 19
Tournament Questions
2
If the tournament exceeds the guarantee does the prize pool increase to the actual pool to correspond with number of entries?
Why are chips pre-deducted from manager account for the guarantee? How does getting refunded work once actual prize pool is known?
Data Management
Basic Information
5
How can I check and export club data?
How can I check the total number of PP Chips owned by Club members
How can I check an Agent’s credit balance?
How can I check my profit and loss?
How can I check my lifetime game data?
Shop
Basic Information
6
How can I purchase Diamonds, Gold, and VIP cards?
What is the purpose of Gold?
What is the purpose of Points?
Where can I earn Points?
What is the purpose of VIP cards?
View all 6
Website Purchases
0
Lobby & Global Tournament
Basic Information
8
Which game types are available for play in the Lobby?
What is FLASH?
What is AOF?
What tournaments can I join in Global Tournament?
Which tournament types are available in Global Tournament?
View all 8
Hand Review & Forum
Basic Information
10
Where can I check my hand history?
How many hands can I view?
How can I save my hands?
How can I share my hands?
Why are some hands missing from My Hands?
View all 10
Push Notifications
Basic Information
3
What do the push notifications include?
How can I enable notifications?
Why am I not getting notifications?
Features
Basic Information
5
How can I create a calltime table?
How can I create a VPIP table?
How can I create multiple tables with one click?
What is GPS/IP Restriction?
What is Disconnect Protection?
EV Chop
1
What is EV Chop? How does it work?
General FAQs
General FAQs
1
How long can you sit out for before the website boots you from the table?
Jackpot
Basic Information
1
What is the Jackpot feature?
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